Whether you use your computer for business or home use (or both), chances are you’ll run in to a virus, failed hard drive, or other problem that causes you to need computer repair. For all the people living in the local area, our computer repair shop in Delta, BC would like to cover a number of options of what you can do when this happens to you. Getting your computer up and running quickly is vital to your productivity, and you want to be reasonably confident that your computer repair technician is not going to inadvertently wipe your data or commit an error that leads you to an even more costly repair. However, not everyone knows all of the options for computer repair, so we’d also like to mention which methods are less effective and what you can do instead.
1. Attempt to fix the problem yourself
You don’t have to be a computer technician to be able to check to see if there is a simple or obvious fix, like making sure the computer is plugged in. However, there are certain things that you shouldn’t do. What those things are depends on your skill level, but a good rule of thumb is to ask yourself this question:
“Is This Action Reversible?”
- If the answer is yes, go ahead and try it. You can always undo it if it doesn’t work.
- If the answer is no (or “I don’t know”), don’t attempt it. You might inadvertently make a problem harder to fix.
Don’t Do This
Beware of using registry cleaners or other online software products that claim to restore your computer’s speed and functionality. Also steer clear of using programs that claim to restore data from a failed hard drive. Read more about data recovery.
Try This Instead
Visit our Fix It Tips for basic tactics that might help. Once you’ve answered “no” or “I don’t know” to the question “Is this action reversible,” bump up to the next level of service.
2. Attempt a remote repair
A remote repair is one where you give permission for a computer repair technician accesses your computer’s files through an internet connection. You’ll speak over the phone and the computer expert will attempt to troubleshoot the issue and fix it. Many computer problems can be fixed this way.
Don’t Do This
Don’t call one of those technical support numbers where you’ll get routed to an overseas call center where you’ll either wait on hold forever or speak to someone whose accent you barely understand.
Try This Instead
Call a friendly and knowledgeable Canadian right here in Tsawwassen who can walk you through the repair steps. That way, if it doesn’t end up being something that can be solved remotely, you can follow up in person with the same company that already understands the history of your request. Save yourself from explaining the same issue twice.
3. Get in-person computer repair
In our Tsawwassen computer shop, we offer two models for computer repair: You can come to us or we can come to you. Which one should you choose? The easiest way to determine this is to pick up the phone and call us at 604-943-8318. We’d love to speak with you to help clarify the problem you’re having and guide you in the right direction. Our onsite business services is a great option for when it’s inefficient or impossible to physically move the computer to our shop.
For computer repair in Delta, BC, look no further than Delta Geeks. We offer custom-built computers for sale as well as performing repairs and offering IT services to small businesses in the area. We are here to help you to succeed! Contact us today.