Shipping Policy For Computer Parts and Online Orders

Turnaround

All orders are shipped within 48 hours during our business hours Monday – Friday 8am – 5pm.

 

Carriers

We use the following carriers to deliver our orders:

UPS

 

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using First Class USPS mail will not have tracking numbers.

 

Shipping Rates

The rate charged for the shipping of your order is based on two factors: the weight of your products and your location. Before the final checkout page, you will be shown what the cost of shipping will be for your item.

 

Back Orders

If an item goes on backorder, we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

 

Returns and Refunds

How To Return An Item

Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

  1. Please email scheduling@deltageeks.net to request a refund and we will assign you a tracking number.
  2. Mail your returned item to:

Delta Geeks

Returns Department [Tracking #]

1208 56th Street

Delta, BC. V4L 2A4

  1. Include in your package a signed letter stating the reason for your return and the original receipt.

 

Return Exceptions

Some items can not be returned if they are opened. These include music, software, and video games.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

 

 

Restocking Fee

All items are subject to a 10% restocking fee; this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.